Privacy Policy

Last updated: December 30, 2025

1. Information We Collect

We collect information that you provide directly to us when using Pastor Emma Live:

  • Account Information: Name, email address, phone number, country
  • Profile Information: Avatar, bio, preferences
  • Giving Information: Donation amounts, payment method (encrypted)
  • Usage Information: Streams watched, chat messages, interactions

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform
  • Process donations and maintain giving records
  • Send you notifications about streams and updates
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns
  • Detect, investigate, and prevent security issues

3. Information Sharing

We do not sell your personal information. We may share your information:

  • With your consent
  • With service providers who assist our operations
  • To comply with legal obligations
  • To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information, including encryption of sensitive data, secure connections (HTTPS), and regular security assessments.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze Platform usage
  • Improve user experience

7. Children's Privacy

The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Giving records are retained for legal and accounting purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

11. Contact Us

For questions about this Privacy Policy, please contact us at privacy@pastoremmalive.com.